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windows命令获取帮助_如何在Windows 10中获得帮助

如何在 windows 中获取帮助
windows命令获取帮助

windows命令获取帮助

Get Help application showing the Virtual Agent on Windows 10

Windows 10 has a built-in Get Help app that will offer solutions to problems and even connect you to a human support person. That’s just one of Windows 10’s convenient built-in support options.

Windows 10具有内置的“获取帮助”应用程序,该应用程序将提供解决问题的方法,甚至可以将您与人工支持人员联系起来。 这只是Windows 10便捷的内置支持选项之一。

使用“获取帮助”应用 (Use the “Get Help” App)

Windows 10 includes a Get Help application that can provide solutions to many problems. You’ll find it in your Start menu. Click the Start button, type “Get Help,” and click the “Get Help” shortcut that appears or press Enter. You can also scroll through the list of applications at the left side of the Start menu and click the “Get Help” shortcut.

Windows 10包括一个“获取帮助”应用程序,可以为许多问题提供解决方案。 您可以在开始菜单中找到它。 单击开始按钮,键入“获取帮助”,然后单击出现的“获取帮助”快捷方式或按Enter。 您也可以滚动“开始”菜单左侧的应用程序列表,然后单击“获得帮助”快捷方式。

Searching for Get Help in Windows 10's Start menu

By default, this connects you to a “virtual agent.” Type what you want support with, and it’ll try to find you some information. You can also skip this part and type something like “talk to a human” to get connected with a Microsoft support person.

默认情况下,这会将您连接到“虚拟代理”。 输入您需要的支持,它将尝试为您找到一些信息。 您也可以跳过此部分,并输入诸如“与人交谈”之类的内容,以与Microsoft支持人员建立联系。

Asking the virtual support agent for a human representative on Windows 10

在许多应用程序中按F1键可获得帮助 (Press F1 for Help in Many Applications)

The F1 key is the traditional way of getting help. If you have the focus on the Windows desktop and tap the “F1” key, Windows will perform a Bing search for “how to get help in windows 10.”

F1键是获得帮助的传统方式。 如果您专注于Windows桌面并点击“ F1”键,则Windows将对Bing搜索“如何在Windows 10中获得帮助”。

That’s not super useful, but the F1 key can still be helpful in many other applications. For example, pressing F1 in Chrome will open Google’s Chrome Support site. Pressing F1 in Microsoft Office will open Microsoft’s Office support site. Try it in whatever application you’re using.

这不是超级有用,但是F1键在许多其他应用程序中仍然很有用。 例如,在Chrome中按F1键将打开Goog​​le的Chrome支持网站。 在Microsoft Office中按F1将打开Microsoft的Office支持站点。 在您正在使用的任何应用程序中尝试。

使用开始菜单查找设置 (Find Settings With the Start Menu)

We recommend using the Start menu’s search feature if you’re looking for a setting or application in particular. Let’s say you need to connect to a VPN—you can just press the Windows key on your keyboard or click the Start button and type “vpn.” You’ll see a variety of VPN options in Windows.

如果您要查找特定的设置或应用程序,我们建议使用“开始”菜单的搜索功能。 假设您需要连接到VPN,只需按键盘上的Windows键或单击“开始”按钮,然后键入“ vpn”即可。 您将在Windows中看到各种VPN选项。

Searching Windows 10's Start menu for VPN settings

尝试内置的疑难解答 (Try the Built-in Troubleshooters)

If you’re experiencing a problem, Windows 10’s built-in troubleshooters may be able to help. To find them, head to Settings > Update & Security > Troubleshoot. Or, search for “Troubleshoot” in the Start menu and select “Troubleshoot Settings.”

如果您遇到问题, Windows 10的内置疑难解答程序可能会提供帮助。 要找到它们,请前往“设置”>“更新和安全性”>“疑难解答”。 或者,在“开始”菜单中搜索“疑难解答”,然后选择“疑难解答设置”。

Windows may recommend you run certain troubleshooters here, depending on your system. However, you can also scroll through the list and click a relevant troubleshooter. For example, if you have problems printing, scroll down and then click the “Printer” troubleshooter. Windows 10 will try to automatically find issues that could cause printing problems and resolve them for you.

Windows可能会建议您在此处运行某些疑难解答程序,具体取决于您的系统。 但是,您也可以滚动列表,然后单击相关的疑难解答。 例如,如果您在打印时遇到问题,请向下滚动,然后单击“打印机”疑难解答。 Windows 10将尝试自动查找可能导致打印问题的问题并为您解决。

Troubleshooting tools in Windows 10's Settings app

搜索网页 (Search the Web)

The web is full of solutions to problems—both here on How-To Geek and other websites. Just head to a search engine like Google or Bing in your web browser and search for your issue to find more information. Be specific—if you see a specific error message or code, search for that.

网络上到处都是解决问题的方法-都在How-To Geek和其他网站上。 只需在您的网络浏览器中访问Google或Bing之类的搜索引擎,然后搜索您的问题以查找更多信息。 具体-如果您看到特定的错误消息或代码,请进行搜索。

利用Microsoft的支持网站 (Take Advantage of Microsoft’s Support Websites)

Microsoft’s support website can be useful, too. You can search Microsoft’s Support website for solutions to many problems. Other solutions may be found on the Microsoft Community discussion forum. You can search the community to find questions and answers other people have posted. You can also click “Ask a question” at the top of the page if you’re signed in to ask your question and hope for a useful answer from a community member.

微软的支持网站也可能有用。 您可以在Microsoft的支持网站上搜索有关许多问题的解决方案。 在Microsoft社区讨论论坛上可以找到其他解决方案。 您可以搜索社区以查找其他人发布的问题和答案。 如果您登录后也可以单击页面顶部的“提问”,以询问您的问题并希望社区成员提供有用的答案。

This is just one option, however—many solutions to Windows problems, especially issues with third-party software, are found on other websites. A wider web search will often be the smartest idea.

但是,这只是一个选择-在其他网站上可以找到许多Windows问题的解决方案,尤其是第三方软件的问题。 更广泛的网络搜索通常是最明智的想法。

Asking a question on the Microsoft Community forums

找到一些有用的提示 (Find Some Helpful Tips)

If you’re just looking for helpful tips for using Windows 10 and information about new features in recent updates, try the included Tips app. Open the Start menu, search for “Tips,” and click the “Tips” shortcut to open it. You can also scroll through the list at the left side of the Start menu and click “Tips” to launch it.

如果您只是在寻找有关使用Windows 10的有用提示以及最新更新中有关新功能的信息,请尝试使用随附的“提示”应用程序。 打开“开始”菜单,搜索“提示”,然后单击“提示”快捷方式将其打开。 您也可以滚动“开始”菜单左侧的列表,然后单击“提示”以将其启动。

Windows 10's Tips app

If you don’t like the F1 key searching Bing for help, you can disable it by remapping your F1 key to function as another key. This is the only way we’ve found to disable this. It’s not the best solution—it will stop the F1 key from functioning as an F1 key in every application on your system.

如果您不喜欢F1键在Bing上寻求帮助,则可以通过将F1键重新映射为另一个键来禁用它。 这是我们发现禁用此功能的唯一方法。 这不是最佳解决方案-它将阻止F1键在系统上的每个应用程序中充当F1键。

翻译自: https://www.howtogeek.com/437600/how-to-get-help-in-windows-10/

windows命令获取帮助

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