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AirDrop lets you send files, photos, and other data between iPhones, iPads, and Macs. Like all wireless tech, though, AirDrop can be temperamental. And getting devices to “see” each other can sometimes be a challenge. Here’s how to troubleshoot common AirDrop problems.
通过AirDrop,您可以在iPhone,iPad和Mac之间发送文件,照片和其他数据。 像所有无线技术一样,AirDrop可能会让人气质。 使设备能够互相“看到”有时会是一个挑战。 这是解决常见的AirDrop问题的方法。
AirDrop is Apple’s proprietary method of sending files or data locally between two devices. The devices initially connect over Bluetooth, with Wi-Fi doing much of the heavy lifting when it comes to file transfers.
AirDrop是Apple专有的在两台设备之间本地发送文件或数据的方法。 这些设备最初通过蓝牙连接,而Wi-Fi在文件传输方面承担了许多繁重的工作。
The feature was first introduced on Macs in 2008. It expanded to iOS devices with the rollout of iOS 7 in 2013. AirDrop is excellent when it works, but if you have older hardware, you’re more likely to experience issues. Visibility issues are the most common problem people have with AirDrop—sometimes, the recipient doesn’t show up, no matter how hard you try.
该功能于2008年在Macs上首次引入。随着2013年iOS 7的推出,该功能扩展到了iOS设备。AirDrop在工作时非常出色,但是如果您使用的是较旧的硬件,则更有可能遇到问题。 可见性问题是人们使用AirDrop时最常见的问题-有时,无论您如何努力,收件人都不会出现。
This is one of the reasons Apple introduced the new U1 chip with ultra-wideband technology for the iPhone 11. The U1 is designed to improve device discoverability and eliminate the issues that have plagued AirDrop for years. It will be a while before the majority of people have such a chip in their device, though. For now, we’re stuck trying to get AirDrop to work the old-fashioned way.
这是苹果公司为iPhone 11引入具有超宽带技术的新型U1芯片的原因之一。U1旨在提高设备的可发现性并消除困扰AirDrop多年的问题。 不过,大多数人还需要一段时间才能在自己的设备中安装这种芯片。 目前,我们一直在试图让AirDrop以老式的方式工作。
We’ve split these tips between Mac and iOS devices, as you can use different methods on each platform. If you want to use AirDrop between an iPhone or iPad, and a Mac, be sure to check out both sections for relevant tips.
我们将这些技巧分为Mac和iOS设备,因为您可以在每个平台上使用不同的方法。 如果要在iPhone或iPad与Mac之间使用AirDrop,请务必查看这两个部分以获取相关提示。
AirDrop is compatible with the following Mac computers:
AirDrop与以下Mac计算机兼容:
AirDrop is compatible with iOS devices that:
AirDrop与以下设备兼容:
Despite this extensive compatibility, the older your device, the more likely you are to have issues with AirDrop.
尽管具有广泛的兼容性,但您的设备越旧,您越有可能遇到AirDrop问题。
There are more tricks to getting AirDrop working on a Mac than there are for an iOS device. This is because, on a Mac, you have access to the Terminal, more settings you can adjust, and the ability to delete files from system folders.
在Mac上运行AirDrop的技巧比在iOS设备上更多。 这是因为在Mac上,您可以访问终端,可以调整更多设置,还可以从系统文件夹中删除文件。
Let’s get started!
让我们开始吧!
You’ve heard it before, but we’ll say it again: you should keep your device up to date if you want to minimize software issues. AirDrop is temperamental at the best of times, so if your Mac is running an outdated version of macOS, and you’re trying to send files to your brand-new iPhone 11, that might be the problem.
您以前曾听过,但我们会再说一遍:如果要最大程度地减少软件问题,应使设备保持最新。 AirDrop最好的时候是气质,因此,如果您的Mac运行的是macOS的过时版本,并且您试图将文件发送到全新的iPhone 11,则可能是问题所在。
First, back up your Mac with Time Machine, and then head to System Preferences > Software Update and install all available updates. If you’re not running the latest version of macOS, open the App Store, search for “macOS,” and then download it for free.
首先, 使用Time Machine备份Mac ,然后转到“系统偏好设置”>“软件更新”并安装所有可用的更新。 如果您没有运行最新版本的macOS,请打开App Store,搜索“ macOS”,然后免费下载。
According to Apple, if your Mac runs OS X Mavericks or earlier, you have to open Finder and click on AirDrop in the sidebar to transfer files. Apple doesn’t stipulate this requirement for later versions of macOS, but we’ve had better results when we open the AirDrop window before starting a transfer.
根据苹果公司的说法,如果您的Mac运行的是OS X Mavericks或更早的版本,则必须打开Finder并单击侧栏中的AirDrop来传输文件。 Apple没有为更高版本的macOS规定此要求,但是在开始传输之前打开AirDrop窗口时,我们会获得更好的结果。
If you have trouble sending files to a Mac, adjust the visibility under Finder > AirDrop. At the bottom of the screen, click the arrow next to “Allow Me to Be Discovered By:” and select “Everyone” from the drop-down menu.
如果您无法将文件发送到Mac,请在Finder> AirDrop下调整可见性。 在屏幕底部,单击“允许我被发现者:”旁边的箭头,然后从下拉菜单中选择“所有人”。
If you select “Contacts Only,” make sure the other party’s contact details appear in your Contacts app. Apple doesn’t specify which particular piece of information it uses to identify a contact, but an email address linked to an Apple ID is a solid choice.
如果选择“仅联系人”,请确保对方的联系方式出现在“联系人”应用程序中。 Apple没有指定用于标识联系人的特定信息,但是链接到Apple ID的电子邮件地址是一个不错的选择。
Sometimes, the “Contacts Only” option doesn’t work properly—even when email addresses and phone numbers are present. For best results, make sure both parties appear in each other’s Contacts apps.
有时,“仅联系人”选项无法正常工作-即使存在电子邮件地址和电话号码也是如此。 为了获得最佳结果,请确保双方都出现在彼此的“联系人”应用程序中。
Do Not Disturb mode interferes with AirDrop because it makes your Mac invisible to other devices. To disable it, open “Notification Center” (the icon in the top-right corner of your screen), click the “Today” tab, scroll up, and then toggle-Off “Do Not Disturb.”
“请勿打扰”模式会干扰AirDrop,因为它会使您的Mac对其他设备不可见。 要禁用它,请打开“通知中心”(屏幕右上角的图标),单击“今日”标签,向上滚动,然后关闭“请勿打扰”。
Older Macs use a legacy implementation of AirDrop that isn’t compatible with the latest iOS devices. You can use a modern Mac to send files to an older Mac, but you first have to tell AirDrop to search for the older Mac. If your Mac was manufactured pre-2012, this method might work for you.
较旧的Mac使用的AirDrop的旧版实现与最新的iOS设备不兼容。 您可以使用现代Mac将文件发送到较旧的Mac,但是首先必须告诉AirDrop搜索较旧的Mac。 如果您的Mac是2012年之前生产的,则此方法可能对您有用。
First, make sure the older Mac is visible, and the AirDrop window is open and ready to receive. On your newer Mac, head to Finder and click “AirDrop” in the sidebar. Click “Don’t See Who You’re Looking for?” at the bottom of the window, and then click “Search for an Older Mac.”
首先,确保可以看到较旧的Mac,并且AirDrop窗口已打开并可以接收。 在较新的Mac上,转到Finder,然后在侧栏中单击“ AirDrop”。 单击“看不到您要找的人吗?” 在窗口底部,然后单击“搜索较旧的Mac”。
Apple explicitly states that both devices do not have to share the same Wi-Fi network for AirDrop to work. However, our own experience suggests that when devices share a network, the results are much better. If possible, connect both devices to the same network, and then try again.
苹果明确声明,两个设备不必共享同一Wi-Fi网络即可使AirDrop正常工作。 但是,我们自己的经验表明,当设备共享网络时,结果要好得多。 如果可能,请将两个设备都连接到同一网络,然后重试。
If you use the firewall that comes with macOS, it might be blocking incoming connections, too. To prevent AirDrop transfers from failing, you should disable this setting. You don’t have to stop using the firewall to do this.
如果您使用macOS随附的防火墙,则它也可能会阻止传入连接。 为防止AirDrop传输失败,您应该禁用此设置。 您不必停止使用防火墙来执行此操作。
Head to System Preferences > Security & Privacy, and then click the “Firewall” tab. If the Firewall is set to “Off,” you can move on to the next tip.
转到系统偏好设置>安全和隐私,然后单击“防火墙”选项卡。 如果防火墙设置为“关”,则可以继续进行下一个提示。
If the Firewall is on, click the lock in the bottom-left corner of the window, and then type your admin password (or use Touch ID, or your Apple Watch, if possible).
如果启用了防火墙,请单击窗口左下角的锁,然后键入您的管理员密码(或使用Touch ID或Apple Watch,如果可能的话)。
Next, click “Firewall Options.” In the window that opens, make sure the checkbox next to “Block All Incoming Connections” is unchecked. Click “OK” to save your changes, and then try again.
接下来,点击“防火墙选项”。 在打开的窗口中,确保未选中“阻止所有传入的连接”旁边的复选框。 单击“确定”保存更改,然后重试。
Sometimes, you just have to turn it off and on again. To do this with both Bluetooth and Wi-Fi, click the relevant icon in the menu bar at the top-right of the screen. After you turn off both Wi-Fi and Bluetooth, turn them back on, and then try again.
有时,您只需要关闭然后重新打开即可。 要同时使用蓝牙和Wi-Fi进行此操作,请单击屏幕右上方菜单栏中的相关图标。 关闭Wi-Fi和蓝牙后,将它们重新打开,然后重试。
If that doesn’t work, you can try to kill your Mac’s Bluetooth service, instead. This essentially forces the service to restart, and can potentially solve visibility and transfer issues, too.
如果这不起作用,您可以尝试终止Mac的蓝牙服务。 这从本质上迫使服务重新启动,并且还可能解决可见性和传输问题。
To do this, open a new Terminal window, and then type (or paste):
为此,请打开一个新的“终端”窗口,然后键入(或粘贴):
sudo pkill blued
Press Enter, type your admin password (or authorize via Touch ID or Apple Watch,) and then press Enter again. The service restarts immediately and kills any other Bluetooth connections you have open. You can now try to use AirDrop again.
按Enter,输入您的管理员密码(或通过Touch ID或Apple Watch授权),然后再次按Enter。 该服务将立即重新启动,并终止您打开的所有其他蓝牙连接。 现在,您可以尝试再次使用AirDrop。
This is the nuclear option, but many people have had success with it so it might be worth a shot. Your Mac stores known Bluetooth connections in a single file. If you delete that file, you force your Mac to make new connections, and it will potentially clear up any issues. It might also fix problems with any Bluetooth devices that don’t pair or act erratically.
这是核选择,但许多人都成功了,因此值得一试。 您的Mac将已知的蓝牙连接存储在单个文件中。 如果删除该文件,则迫使Mac建立新的连接,这可能会清除所有问题。 它还可以解决任何无法配对或行为异常的蓝牙设备的问题。
First, click the Bluetooth icon in the menu bar, and then select “Turn Bluetooth Off.” Open a Finder window, and then select Go > Go to Folder in the menu bar.
首先,单击菜单栏中的Bluetooth图标,然后选择“关闭Bluetooth”。 打开“查找器”窗口,然后在菜单栏中选择“转到”>“转到文件夹”。
Type (or paste) the following, and then hit Enter:
键入(或粘贴)以下内容,然后按Enter:
/Library/Preferences/
Find the file “com.apple.Bluetooth.plist” and delete it. You can use the search bar, just make sure you click “Preferences” at the top of the Finder window. Now, turn on Bluetooth again and see if AirDrop works.
找到文件“ com.apple.Bluetooth.plist”并将其删除。 您可以使用搜索栏,只需确保单击Finder窗口顶部的“首选项”即可。 现在,再次打开蓝牙,看看AirDrop是否可以工作。
Remember to re-pair your Bluetooth devices after you try this tip.
尝试此技巧后,请记住要重新配对蓝牙设备。
As always, the most effective way to solve AirDrop issues is to restart your Mac and try again. It’s not convenient, though—especially if you’re in the middle of something. We recommend you experiment with the previous tips first to see if any of them work with your particular hardware; it might prevent you from having the same issue in the future.
与往常一样,解决AirDrop问题的最有效方法是重新启动Mac,然后重试。 但是,这并不方便-特别是如果您正处于某个中间位置。 我们建议您首先尝试使用前面的技巧,以了解它们是否适用于您的特定硬件。 它可能会阻止您将来遇到相同的问题。
Still having AirDrop problems? There are a few other things you might want to try:
仍然有AirDrop问题吗? 您可能还需要尝试其他一些事情:
Reset your Mac’s PRAM and SMC.
重置Mac的PRAM和SMC 。
Reinstall macOS to restore your device to an “as new” state.
重新安装macOS,以将设备还原为“新”状态。
Due to the closed nature of the operating system, iOS devices don’t have quite as many troubleshooting avenues open to them. Fortunately, there are a few tips that have worked for us.
由于操作系统的封闭性,iOS设备没有太多的故障排除途径。 幸运的是,有一些技巧对我们有用。
Just like macOS, iOS receives regular updates. To give yourself the best chance at AirDrop success, make sure you’re using the latest version of iOS. Head to Settings > General > Software Update and install any available updates.
就像macOS一样,iOS会定期接收更新。 为了使自己有最大的机会获得AirDrop的成功,请确保您使用的是最新版本的iOS。 转到设置>常规>软件更新并安装所有可用更新。
You can change your iOS device visibility in Control Center. To access Control Center on an iPhone 8 or earlier, swipe up from the bottom of the screen. If you have an iPhone X or later, swipe down from the top-right corner of the screen.
您可以在控制中心中更改iOS设备的可见性。 要访问iPhone 8或更早版本的控制中心,请从屏幕底部向上滑动。 如果您使用的是iPhone X或更高版本,请从屏幕的右上角向下滑动。
Press and hold the panel that contains the Airplane Mode and Wi-Fi symbols until a new panel appears. Tap “AirDrop” to set the visibility. For best results, tap “Everyone.”
按住包含飞行模式和Wi-Fi符号的面板,直到出现新面板。 点击“ AirDrop”以设置可见性。 为了获得最佳效果,请点按“所有人”。
If you select the “Contacts Only” option, the person you share with also has to be in your Contacts app (or the Phone app under the Contacts tab). For best results with this method, make sure the other party’s linked Apple ID appears in the relevant contact.
如果选择“仅联系人”选项,则与之共享的人也必须位于“联系人”应用程序(或“联系人”选项卡下的“电话”应用程序)中。 为了使用此方法获得最佳效果,请确保在相关联系人中出现了对方链接的Apple ID。
Since “Contacts Only” is temperamental, we recommend you switch this option to “Everyone” for transfers, and then change to “Receiving Off” if you don’t want to be bombarded by strangers.
由于“仅联系人”具有气质,因此建议您将此选项切换为“所有人”进行传输,如果不想被陌生人轰炸,则建议更改为“接收中”。
Your iPhone needs to be awake to be visible to other AirDrop devices. AirDrop requests will appear as notifications on your lock screen when your device is locked. For best results, make sure your device is awake, unlocked, and ready to receive.
您的iPhone必须保持清醒才能对其他AirDrop设备可见。 当您的设备被锁定时,AirDrop请求将作为通知显示在锁定屏幕上。 为了获得最佳效果,请确保您的设备处于唤醒状态,已解锁并且可以接收。
If Do Not Disturb mode is enabled on your iOS device, you won’t be able to receive AirDrop requests. To disable Do Not Disturb mode, go to Settings > Do Not Disturb. You can also toggle the Do Not Disturb icon (it looks like a moon) in Control Center.
如果您的iOS设备上启用了“请勿打扰”模式,则您将无法接收AirDrop请求。 要禁用“请勿打扰”模式,请转到“设置”>“请勿打扰”。 您也可以在控制中心中切换“请勿打扰”图标(看起来像月亮)。
You cannot use AirDrop if you have a Personal Hotspot connected. To quickly disable Personal Hotspot, open Control Center, tap and hold the panel with the Wi-Fi symbol in it, and then toggle-Off “Personal Hotspot.”
如果已连接个人热点,则无法使用AirDrop。 要快速禁用“个人热点”,请打开“控制中心”,点击并按住其中带有Wi-Fi符号的面板,然后关闭“个人热点”。
When you receive a file via AirDrop, it opens immediately in the relevant app. This sometimes causes issues if you try to send multiple filetypes in one transfer.
当您通过AirDrop收到文件时,该文件会立即在相关应用中打开。 如果您尝试在一次传输中发送多种文件类型,有时会导致问题。
Split up your transfers by filetype before you send them via AirDrop to an iOS device and see if this solves the issue.
将文件通过AirDrop发送到iOS设备之前,请按文件类型对传输进行拆分,看看是否可以解决问题。
A favorite tip is to kill all your device’s radios with Airplane Mode. Toggling Wi-Fi and Bluetooth isn’t enough because, when you disable Wi-Fi in Control Center, it only disconnects you from the current network. To reset all services, open Control Center, enable Airplane Mode, and then wait about 10 seconds. Disable Airplane Mode and try again.
最喜欢的技巧是使用飞行模式杀死设备上的所有无线电。 切换Wi-Fi和蓝牙是不够的,因为在Control Center中禁用Wi-Fi时,它只会使您与当前网络断开连接。 要重置所有服务,请打开控制中心,启用飞行模式,然后等待大约10秒钟。 禁用飞行模式,然后重试。
Note that Airplane Mode saves your last-known configuration. If you turn on Airplane Mode, and then manually re-enable Wi-Fi or Bluetooth, Airplane Mode will remember this next time. Make sure you disable both Bluetooth and Wi-Fi before you try this tip.
注意 飞行模式会保存您的上一个已知配置。 如果您打开飞行模式,然后手动重新启用Wi-Fi或蓝牙,则飞行模式会在下次记住此设置。 在尝试此技巧之前,请确保同时禁用蓝牙和Wi-Fi。
When in doubt, turn it off and back on. This will likely resolve your AirDrop issues (at least temporarily), although it’s not always the most convenient option.
如有疑问,请关闭然后重新打开。 尽管这并不总是最方便的选择,但这可能会(至少暂时地)解决您的AirDrop问题。
We haven’t tried this, so we can’t attest to its success rate, but if you have chronic AirDrop issues, you might want to give it a try. This resets all known Wi-Fi networks, and VPN, APN, and Cellular settings to their default values. You’ll have to reconnect to all of your Wi-Fi networks afterward.
我们还没有尝试过,所以我们无法证明它的成功率,但是如果您遇到长期的AirDrop问题,则可以尝试一下。 这会将所有已知的Wi-Fi网络以及VPN,APN和蜂窝网络设置重置为其默认值。 之后,您必须重新连接到所有Wi-Fi网络。
If it’s worth it to you, head to Settings > General > Reset > Reset Network Settings.
如果值得,请前往[设定]> [一般]> [重设]> [重设网路设定]。
iCloud Drive is Apple’s cloud storage medium. It’s hardly the most robust cloud storage service out there, but it’s integrated into every iOS and macOS device, so it’s a good alternative to AirDrop.
iCloud Drive是苹果的云存储介质。 它几乎不是目前最强大的云存储服务,但已集成到每个iOS和macOS设备中,因此它是AirDrop的不错选择。
There are limitations, though. Whereas AirDrop is designed for local file transfers, iCloud is an online storage medium. You have to connect to the internet, and if you need to upload or download large files, it might be inconvenient (or impossible).
但是有局限性。 AirDrop专为本地文件传输而设计,而iCloud是一种在线存储介质。 您必须连接到Internet,并且如果您需要上传或下载大文件,这可能会带来不便(或不可能)。
If you want to give iCloud a shot, read on, and we’ll walk you through it.
如果您想尝试一下iCloud,请继续阅读,我们将逐步引导您。
To upload files to iCloud Drive:
要将文件上传到iCloud Drive:
Your files will be sent to iCloud immediately over the internet. If your connection is slow, you might have to wait a while before they show up on other devices.
您的文件将立即通过Internet发送到iCloud。 如果连接速度很慢,则可能需要等待一段时间才能在其他设备上显示它们。
To retrieve files you uploaded to iCloud Drive on iOS:
要检索您在iOS上上传到iCloud Drive的文件:
On a Mac, the process uses Finder, as it does for all iCloud Drive interactions. To send files or images:
在Mac上,该过程使用Finder,就像所有iCloud Drive交互一样。 发送文件或图像:
You should see the status of the upload beneath the file you’re uploading.
您应该在要上传的文件下方看到上传状态。
To retrieve files from iCloud Drive on a Mac:
要在Mac上从iCloud Drive检索文件:
If the files haven’t finished downloading, double-click them. When they open, you can prioritize the download.
如果文件尚未完成下载,请双击它们。 当它们打开时,您可以优先下载。
With the addition of the U1 chip to the latest iPhones, it’s clear Apple is aware of the issues that plague device discoverability. While the applications of the U1 chip go far beyond local file transfers, it’s a notable step forward for local wireless device-to-device file transfers.
通过在最新的iPhone中添加U1芯片,很明显,Apple意识到困扰设备可发现性的问题。 尽管U1芯片的应用远远超出了本地文件传输,但对于本地无线设备到设备文件传输而言,这是向前迈出的重要一步。
We expect to see the U1 and similar chips in future Apple hardware.
我们期望在未来的Apple硬件中看到U1和类似的芯片。
翻译自: https://www.howtogeek.com/442534/airdrop-not-working-heres-how-to-fix-it/
airdrop无法点
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